Terms of service

Last updated: August 2, 2026

These Terms of Service apply to the use of www.overkick.com and to all orders placed through the Overkick online store.

Please read these Terms carefully before placing an order.

1. Seller and Contracting Party

The Overkick online store is operated by:

[Full legal company name]
Trading as Overkick
[Street and house number]
[Postal code and city]
The Netherlands

Chamber of Commerce number: [Insert KvK number]
VAT identification number: [Insert VAT number]

Email: info@overkick.com
Website: www.overkick.com

The purchase agreement is entered into between you and the company identified above.

2. Scope

These Terms apply to orders placed by consumers through our online store.

A consumer is a natural person who places an order primarily for personal purposes and not in connection with a commercial or self-employed professional activity.

Any different terms submitted by a customer only apply where we have expressly agreed to them in writing.

Nothing in these Terms limits mandatory consumer rights.

3. Use of Our Online Store

To place an order, you must have the legal capacity to enter into a contract or act with the permission of your legal representative.

You agree to provide complete, current, and accurate information when placing an order.

You may not use our online store:

• for illegal or fraudulent activities;

• using a false identity or payment information;

• to transmit malware or harmful code;

• to bypass technical security measures;

• to disrupt or overload our website;

• for automated data collection without our permission;

• to infringe the rights of Overkick or a third party.

We may restrict access to our store or a customer account where there are reasonable grounds to suspect fraud, misuse, a security risk, or another unlawful activity.

4. Product Information and Offers

Products displayed in our online store do not generally constitute legally binding offers. They invite you to submit an order.

We make reasonable efforts to display product colours, dimensions, materials, and other characteristics accurately. Colours and details may vary slightly depending on your screen, device, or display settings.

Packaging or minor product characteristics may change, provided that this does not materially affect the agreed function, quality, or essential characteristics of the product.

Obvious typographical, display, translation, or pricing errors are not binding. Your statutory rights relating to incorrect or misleading product descriptions remain unaffected.

5. Placing an Order

You can select products and add them to your shopping cart. Before submitting your order, you can:

• review the selected products;

• change the quantity;

• remove products;

• review your billing and shipping information;

• review the selected shipping and payment methods;

• correct input errors.

By clicking the final order button, you submit a binding offer to purchase the products contained in your cart.

The final order button will clearly indicate that placing the order creates an obligation to pay.

6. Formation of the Contract

After submitting your order, you will normally receive an automated acknowledgement by email.

An automatically generated acknowledgement initially only confirms that we have received your order. It only constitutes acceptance where the message expressly states that the order has been accepted.

We accept your order when we:

• send you an express order acceptance;

• confirm that your order has been shipped; or

• dispatch the ordered products.

Before accepting an order, we may reject it where:

• the product is unavailable;

• there is an obvious pricing or product error;

• payment cannot be authorised;

• the delivery address cannot be served;

• legal or regulatory restrictions apply;

• there are reasonable grounds to suspect fraud or misuse.

If we do not accept or cancel an order that has already been paid, we will refund the amount received through the original payment method.

7. Contract Language and Storage

Depending on the language selected, the contract may be entered into in German or English.

We will provide your order information and the applicable contractual terms by email or another durable medium.

Where you have a customer account, certain order information may also be available through your account.

Please retain your order confirmation and the Terms applicable at the time of your order for your records.

8. Prices

Prices are displayed in the currency available for the selected market.

For Germany and Austria, prices will generally be displayed in euros. For Switzerland, prices may be displayed in Swiss francs or another currency stated during checkout.

The final price will be shown before you complete the order.

The total price includes:

• the price of the selected products;

• applicable taxes charged by Overkick;

• shipping costs, where applicable;

• any other charges collected by Overkick, where applicable.

Any additional charges will be clearly shown before you place the order.

9. Swiss Import Charges

Deliveries to Switzerland may be subject to import VAT, customs duties, or carrier handling fees.

Where these charges are not expressly stated as included during checkout, they may be collected from the recipient by the Swiss authorities or the shipping carrier.

Overkick does not control the exact amount of these local charges.

Further information can be found in our Shipping Policy.

10. Pricing Errors

We make reasonable efforts to ensure that prices are correct. Obvious technical, typographical, or human errors may nevertheless occur.

Where a price is clearly incorrect, we may reject the order before a contract has been formed.

Where a contract has already been formed, we will inform you of the error. The order will only be changed or cancelled where permitted by law or where you agree to the change.

Any payment received for a validly cancelled order will be refunded in full.

11. Payment

The available payment methods are displayed during checkout.

Depending on the market, payments may be processed through Shopify Payments, credit card providers, PayPal, Klarna, Apple Pay, Google Pay, or other payment providers offered during checkout.

The terms of the selected payment provider may also apply.

Payment is generally due when the order is submitted unless a different payment deadline is shown during checkout.

We or our payment providers may refuse a payment where:

• the payment is not authorised;

• the payment information is incorrect;

• a fraud or security risk is identified;

• the payment provider rejects the transaction.

We do not generally store complete credit card details ourselves. Further information about payment data can be found in our Privacy Policy.

12. Availability and Quantity Limits

All orders are subject to product availability.

We may apply reasonable quantity limits where:

• stock is limited;

• an order contains unusually large quantities;

• there are indications of commercial resale;

• a promotion is limited to a specific quantity;

• fraud or promotional abuse is suspected.

Where an ordered product is unavailable, we will inform you and refund the relevant amount if payment has already been made.

We will not send a materially different substitute product without your consent.

13. Delivery

We deliver to the countries and regions available for selection during checkout.

Current processing, transit, and total delivery times can be found in our Shipping Policy.

Delivery times are estimates unless a delivery date has been expressly confirmed as binding.

An order may be delivered in multiple packages. This will not result in additional shipping costs unless clearly stated before the order is placed.

You are responsible for providing a complete and accurate delivery address.

Contact us as soon as possible if you identify an error in your delivery address. We cannot guarantee that an address can be changed after processing or shipment.

14. Transfer of Risk

The risk of loss or damage remains with Overkick until you, or a person nominated by you, physically receive the order.

This does not apply where you independently appoint a shipping carrier that was not offered by Overkick, to the extent that applicable law provides for such an exception.

15. Delivery Delays

If delivery is materially delayed or cannot be completed, we will inform you once we become aware of the situation.

Your statutory rights relating to delayed or failed delivery remain unaffected. Depending on applicable law, these rights may include setting an additional delivery period and subsequently cancelling the contract.

Delivery may be delayed by events outside our reasonable control, including severe weather, natural disasters, strikes, government measures, transport disruptions, or failures of essential infrastructure.

We will take reasonable steps to limit the impact. Mandatory consumer rights remain unaffected.

16. Cancellation Before Shipment

Contact us as soon as possible at info@overkick.com if you wish to change or cancel an order.

We will try to accommodate your request. However, a change or cancellation cannot be guaranteed once the order has been processed or shipped.

Where an order can no longer be cancelled, you may exercise any applicable right of withdrawal after receiving it.

17. Withdrawal, Returns, and Refunds

Withdrawals, returns, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Consumers in Germany and Austria generally have a statutory 14-day right of withdrawal, unless a legal exception applies.

For customers in Switzerland, Overkick voluntarily provides the return option described in our Return & Refund Policy.

Where these Terms conflict with our Return & Refund Policy, the provision that is more favourable to the consumer will apply, unless mandatory law provides otherwise.

18. Statutory Rights for Defective Products

We are required to supply products that conform to the purchase agreement.

Consumers in Germany and Austria have statutory conformity and warranty rights. New products are generally covered by a minimum two-year period for a lack of conformity.

For customers in Switzerland, we do not contractually exclude statutory rights relating to defective products.

Depending on the applicable law and circumstances, remedies may include:

• repair;

• replacement;

• a price reduction;

• cancellation of the contract;

• a refund.

The legally prescribed order and requirements for the available remedies remain applicable.

A voluntary manufacturer’s warranty or additional commercial guarantee does not limit your statutory rights.

19. Damaged, Incorrect, or Incomplete Products

Please inspect your order after delivery.

Contact us at info@overkick.com if:

• a product arrives damaged;

• a product is defective;

• you received the wrong item;

• part of your order is missing.

Where possible, include your order number, a description of the issue, and suitable photographs or videos.

Prompt notification helps us investigate the matter. It does not create an additional exclusion period or limit your statutory rights.

20. Customer Accounts

Certain features of our store may allow you to create a customer account.

You are responsible for:

• providing accurate account information;

• keeping your password confidential;

• informing us of suspected unauthorised access;

• not using the account for fraudulent or illegal purposes.

We may temporarily suspend or close an account where there are reasonable grounds to suspect misuse, fraud, or a serious breach of these Terms.

Existing orders or legal rights will not be cancelled without a valid legal basis.

21. Discount Codes and Promotions

Additional terms may apply to discount codes and promotional campaigns.

Unless stated otherwise:

• discount codes cannot be combined;

• a discount code can only be used during its stated validity period;

• a discount may be limited to certain products or order values;

• discounts cannot be exchanged for cash;

• discount codes cannot be applied retrospectively to completed orders.

Products purchased during a sale or using a discount remain covered by applicable statutory withdrawal and conformity rights.

We may reject or correct the use of a promotion where it results from fraud, technical abuse, or an obvious error.

22. Gift Cards and Store Credit

Where gift cards or store credit are offered, the conditions displayed when they are purchased or issued will apply.

Gift cards and store credit generally cannot be exchanged for cash unless required by law.

Where an order paid using a gift card is refunded, the applicable amount may be returned as gift card or store credit.

23. Intellectual Property

All content on our website, including:

• the Overkick name and logo;

• text;

• images;

• graphics;

• product displays;

• videos;

• designs;

• icons;

• software;

• page layouts;

is owned by Overkick or used with the permission of the relevant rights holder.

You are granted a limited, personal, and non-transferable right to use our website for private, non-commercial purposes.

Without our prior permission, you may not:

• copy;

• reproduce;

• publish;

• modify;

• commercially use;

• resell;

• systematically download;

our website content.

Mandatory statutory usage rights remain unaffected.

24. Reviews and Customer Content

Where you submit a review, photograph, video, or other content, you confirm that:

• you are entitled to use and publish the content;

• the content does not infringe third-party rights;

• the content is not illegal, misleading, or abusive;

• a review reflects your genuine experience.

You grant us a non-exclusive, royalty-free, and worldwide right to use, display, and technically adapt the content for our store, customer service, and marketing communications.

We will not misleadingly change the essential meaning of a review.

We may remove or decline to publish content that:

• is demonstrably fake;

• contains advertising or spam;

• discloses another person’s personal data;

• is abusive, discriminatory, or illegal;

• has no identifiable connection to the relevant product or service.

25. Third-Party Services and Links

Our store may contain services, apps, payment functions, or links provided by third parties.

These may include Shopify, payment providers, shipping carriers, review platforms, and social media platforms.

External websites and services independently provided by third parties may be subject to their own terms and privacy policies.

We are not responsible for content or services provided entirely outside our control by independent third parties.

This section does not limit our statutory responsibility for fulfilling your order or for service providers appointed by us.

26. Liability

Nothing in these Terms excludes or limits liability where such an exclusion or limitation is prohibited by law.

In particular, our liability is not limited for:

• intentional misconduct or gross negligence;

• death, personal injury, or damage to health;

• liability under mandatory product liability laws;

• fraudulent concealment of a defect;

• an expressly provided guarantee.

For a slightly negligent breach of an essential contractual obligation, our liability may, to the extent permitted by law, be limited to the typical and reasonably foreseeable loss.

Essential contractual obligations are obligations whose performance is necessary for the proper performance of the contract and on which a consumer may ordinarily rely.

To the extent permitted by law, we are not responsible for loss caused exclusively by using a product contrary to clear instructions, safety warnings, or its intended purpose.

Statutory conformity, consumer protection, and product liability rights remain unaffected.

27. Privacy

Personal data is processed in accordance with our Privacy Policy.

Our Privacy Policy explains:

• which data we process;

• why we process it;

• which service providers receive data;

• how long data is retained;

• which privacy rights you have.

28. Changes to These Terms

We may amend these Terms for future orders where our services, business processes, or legal requirements change.

An order is generally governed by the Terms available when that order was placed.

Changes will not apply retrospectively to contracts that have already been formed unless required by law or expressly agreed with you.

The latest revision date appears at the beginning of these Terms.

29. Severability

If any provision of these Terms is wholly or partly invalid or unenforceable, the remaining provisions will continue to apply.

The applicable statutory provisions will apply in place of the invalid provision.

30. Governing Law

These Terms and contracts entered into with Overkick are generally governed by the laws of the Netherlands.

This choice of law does not deprive a consumer of the protection provided by mandatory provisions of the law that would otherwise apply in the country of their habitual residence.

Mandatory consumer rights in Germany, Austria, and Switzerland therefore remain unaffected.

31. Jurisdiction and Dispute Resolution

Statutory jurisdiction rules apply to disputes.

Consumers may bring claims before any court that has jurisdiction under the applicable legal rules.

Before starting legal proceedings, please contact us at info@overkick.com. We will try to resolve complaints directly and fairly.

Overkick is not obliged and does not generally voluntarily commit to participate in proceedings before a consumer arbitration body, unless participation is legally required or agreed in an individual case.

32. Contact

For questions about these Terms or an order, contact us at:

Email: info@overkick.com

Postal address:
[Full legal company name]
[Street and house number]
[Postal code and city]
The Netherlands

Please include your order number when contacting us about an existing order.